Nageze Web Site Policies
All our products are available through pharmacies and on www.Nageze.com. Nageze is a registered trademark of BioRevive Pty Ltd, 182 Stawell Street, Burnley, VIC 3121, Australia. ABN 58097360417. Please read the following policies before considering your purchase online.
All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of 12th September 2012. Product prices may be updated when price changes are received from our suppliers.
Shipping and Delivery Policy
We deliver products Australia-wide using Australia Post. We charge a flat rate of $10.00 (AUD) for every order under $50.00. For orders over $50.00 (AUD) shipping is free. Shipping costs are included in the shopping cart and will be added to the order total before checkout. We endeavour to have orders dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia. If the product ordered is out of stock, BioRevive will contact the customer within 2 business days.
Shipping Destinations: BioRevive Pty Ltd ships goods Australia wide, however at this time we do NOT accept international orders through our website, please contact us on +61 3 8416 0399 or via the CONTACT page to enquire about a special order.
Customer Service Policy
BioRevive Pty Ltd is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
Please choose carefully. We do not give refunds if you simply change your mind or make a wrong decision. You can choose an exchange where goods are faulty, have been wrongly described, are different to the product purchased on the website.
When purchasing from BioRevive Pty Ltd your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer support centre at firstname.lastname@example.org